Creative Kvetching
November, 1981
Birnbaum's First Law of Motion states that the seriousness of any travel crisis is directly proportional to your distance from home. What can you do when you get bumped off the only flight out of Katmandu or when you arrive at a hotel in Bora Bora to find that your "confirmed" reservation has vanished into the South Pacific mists? The answer most people give is: Not very much. The correct answer, however, is that you can raise hell, and teaching you precisely how to complain--and to wh...
